Ratings & Reviews

Overall Rating

5
(564 reviews)
99.8% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Mariana S. - |Recommended: YesI love that the office always address any issue we have. Encouraging recidents to follow the rules and setting limits when they do not respond to them is something I appreciate.
response from property -Thank you for the feedback. We strive to provide excellent service here at Arrive on University.
Review From Modern Messagesubmitted by Zachary O. - |Recommended: YesJust moved in and so far so good Leasing office has been extremely helpful. You can tell they care. Apartment was clean and no surprise issues
response from property -Thank you for the feedback. We strive to provide excellent service here at Arrive on University.
Review From Modern Messagesubmitted by Jourdan S. - |Recommended: YesMove in was easy but apartment had some maintenance and cleanliness issues upon move in. Maintenance issues were resolved very quickly. Overall happy I chose this community.
response from property -Thank you for your review. We are happy to provide prompt and courteous service.
Review From Modern Messagesubmitted by Priscilla E. - |Recommended: YesArrive University definitely rates 5 stars with me Due to the expert ability of our staff members, the property looks beautiful and is a welcoming place to live. DeAnna, our Manager, is diplomatic, responsive and pays exceptional attention to detail. Judi is helpful, charming and delightful to encounter. Our Maintenance Staff, Armando and Humberto, is second to none. Both of these young men take terrific care of all of the residents. I feel very lucky to live at Arrive.
response from property -Thank you for the feedback. We strive to provide excellent service here at Arrive on University.
Review From Modern Messagesubmitted by Aliat K. - |Recommended: YesI don't know how to express myself nor says how great this apartment was to me. Also to tell about the maintenance you are number one and the best
response from property -Thank you for your review. We will share this kind feedback with our maintenance team!
submitted by Shen L. - |Recommended: YesGood — Maybe we could have a better trash recycle time table
response from property -Thank you for the feedback. We will use this review to help better meet the needs of our valued residents.
Review From Modern Messagesubmitted by Jeffrey M. - |Recommended: YesFantastic location, well maintained, quiet. Been here a month and it's wonderful. Beautiful landscaping, clean, clean, clean Management very responsive and professional.
response from property -Thank you for the feedback. We strive to provide excellent service here at Arrive on University.
submitted by Jayesh T. - |Recommended: YesI Am Resident For More Than 4 Months And Writing My Second Review As First Impression Was Very Good — Sometimes first impression is good but once you start living then you find a real problem, with Arrive On University that's NOT the case. We have spent almost four months so far and called for maint. few times for minor issues , they have always be on time, it's easy to schedule maint. They are very professional, courteous and approachable. Neighbors are also really great It's quite community and parking is available in abundance.
response from property -Thank you for your review. We hope that we continue to meet your expectations.
Review From Modern Messagesubmitted by Melissa J. - |Recommended: YesLove everything about my experience with two exceptions. Parking is horrible and with my work hours impossible to ever find anywhere near my apartment. Second the sprinklers which is my understanding being fixed. However they go off all the time and leave a river of standing water bug friendly seems like every night.
response from property -Thank you for your review. We will look into these concerns further to help better meet your needs.
Review From Modern Messagesubmitted by Jessica S. - |Recommended: YesOverall I think that the apartment and community are great, except for the fact that my neighbors above me are incredibly loud at all hours.
response from property -Thank you for the feedback. Please let us know if you continue to encounter excessive noise disturbances and we will be happy to assist you.
Review From Modern Messagesubmitted by Katherine A. - |Recommended: YesIt's been great living here Everyone is friendly and respectful of the complex environment, and it's very family-friendly as well as a good place for young adults.
response from property -Thank you for your review. We hope that we continue to meet your expectations.
Review From Modern Messagesubmitted by Janelle G. - |Recommended: YesThe staff maintenance have been great over the past few years. Noise barrier between apartments isn't the best, but my overall experience has been great.
response from property -Thank you for the feedback. We strive to provide excellent service here at Arrive on University.
submitted by Lacey U. - |Recommended: YesLove Living Here — I can honestly say my experience living here has been so wonderful so far I've lived in several apartments in multiple states throughout the years and this complex and its staff takes the cake Judy and Deanna are truly a joy to work with, communicate so well, and maintenance gets things fixed ASAP. The community is also very respectful and friendly. The grounds are always clean and looking great. As long as I'm living in Dallas I hope to continue to live here as it's a great place that feels like home
response from property -Thank you for taking the time to share this feedback with us. We are happy to be of service.
Review From Modern Messagesubmitted by Jayesh T. - |Recommended: YesOne of the best community in SMU area. We really liked it and connected instantly with neighbors and community staff. Maint. Staff is also very good.
response from property -Thank you for the feedback. We strive to provide excellent service here at Arrive on University.
Review From Modern Messagesubmitted by Brooke K. - |Recommended: YesIt has been absolutely great getting to live off campus but still live so close to SMU. It has been a great experience because it still is convenient but more peaceful and I have a lot less disturbances living here.
response from property -Thank you for your review. We are happy to provide a peaceful community experience.