Ratings & Reviews

Overall Rating

5
(564 reviews)
99.8% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Priscilla E. - |Recommended: YesArrive on University is a class act It is a special place to live, due to the folks who expertly run this community. Sunny, the Manager, is organized, caring and responsive. Ashley, the Assistant Manager, excels at her duties. Robert, the Facilities Manager, can repair anything, always remaining personable. Sergio, the Maintenance Technician, is eager to keep things running smoothly. It's a great team How lucky we are to call Arrive our home
response from property -Priscilla, we agree that our community is a special place to live, and it feels good to hear that Sunny, Ashley, and the rest of the team have contributed to an exceptional living environment. We feel grateful to have you as a resident and hope you will be happy here for a long time. Thank you.
Review From Modern Messagesubmitted by Donald T. - |Recommended: YesArrive on University continues to be a great place to live. The complex is well maintained and the staff is very responsive to needs. They take the opportunity to know the residents. Sunny, Ashley, and Robert are first-class in caring for the facility and residents. Regular community events help to know the neighbors. Although not the most extensive complex, Arrive on University is the best in how it takes care of the facility and residents.
response from property -Donald, we work hard to go above and beyond for the well-being of our residents, so we are overjoyed to hear our team has been responsive to your needs! We are grateful for your kind words toward Sunny, Ashley, and Robert and are glad to know you have benefitted from our social events.
Review From Modern Messagesubmitted by Mario G. - |Recommended: YesA great apartment community with good amenities and welcoming people. The layout of the community makes it easy to access your unit and meet your neighbors Everyone in the office is great
response from property -Mario, we are thrilled to learn that our amenities, atmosphere, and service have left such positive impressions on you! Rest assured that we will continue to prioritize your comfort and satisfaction in everything we do. Thank you for the review.
Review From Modern Messagesubmitted by Vinita D. - |Recommended: YesGreat responsiveness and help from leasing office. Move in was seamless, packages are easy to pick up, and location feels very safe especially being in the heart of dallas
response from property -Vinita, we understand the significance of feeling at ease in your home, so we are overjoyed to hear you say you have peace of mind in our community due to our prime location and dependable team! It is fantastic that your move-in went smoothly, and please let us know if you need anything as you settle in.
Review From Modern Messagesubmitted by RaNitta B. - |Recommended: YesI love Arrive on University. This is what I call home. This complex and staff has opened my eyes to a whole new world. It’s quiet 🤫 , clean and well kept grounds.
response from property -RaNitta, thank you for choosing to call our community home. It means a lot to us to know that our team has made a positive impact on you, and we will be sure to share your comments with them. Have a lovely day.
Review From Modern Messagesubmitted by Emily N. - |Recommended: YesSuch a great apartment building I’ve been here for over a year and continue to be impressed. It’s affordable while still having spacious layouts and being in a great location. Responsive, helpful management.
response from property -Emily, it feels great to hear that our team and community have impressed you. We pride ourselves on our spacious, affordable apartment homes and excellent service, and it means a lot to us to know that you have been happy here. Thank you. We are looking forward to passing on your feedback to the team.
Review From Modern Messagesubmitted by Sandra G. - |Recommended: YesI have been living at Arrive on University for 5 years now and still love it. The Management team and Maintenance crew are just amazing. The location is perfect and only 5 mins from work. Although the grounds could use some TLC in the back, it's still a beautiful place. The neighbors are friendly and courteous of noise and the pool is always well maintained.
response from property -Sandra, thank you for being a loyal resident in our community for the past five years. We are delighted that our amazing customer service and perfect location have kept you here, and we look forward to seeing you at the pool this summer. We will be sure to share your feedback about the grounds with our landscaping team.
Review From Modern Messagesubmitted by Kirsten K. - |Recommended: YesChecking in here was awesome Sunny was so great with helping me get started and the process was very smooth. She helped me get a box delivered to my door before I got there and when I arrived she had everything ready to go so I could move in right away. This transition was the smoothest I’ve ever had moving in anywhere.
response from property -Kirsten, welcome to the community. We are delighted to hear that your move-in process was seamless and are looking forward to getting to know you better. If there is anything Sunny or the rest of the team may do for you as you settle in, please let us know. Thank you.
Review From Modern Messagesubmitted by Christine S. - |Recommended: YesGreat place to live. Clean, safe, quiet, friendly neighbors and attentive staff. It is convenient to everything including DART and major highways.
response from property -Christine, thank you for the lovely review. We agree that our clean, quiet, and friendly community is a terrific place to live, and we look forward to having you here for a long time.
Review From Modern Messagesubmitted by Kelly S. - |Recommended: YesIf you are looking for an apartment in Dallas then Arrive is the only placed Id recommend. Not only the apartment itself great along with the amenities, its the management and maintenance that won me over. The other reviews are very honest, this is the best taken care of property I have ever lived at. The first time I put in a maintenance request, he was there in less than 10 minutes. He said he usually can be there within an hour of the request during business hours and that has been the case every time. They changed valet trash before I moved in and the service has been on time every single night, unlike where I lived before. Sunny and Robert in the office are so sweet and I would feel comfortable going to them with any issue but there has not been any issue at all.
response from property -Kelly, we truly appreciate your exceptional feedback and recommendation for our community. It means so much to know how happy you are with our well-kempt communal areas, prompt maintenance, convenient trash service, and the attentive service of our exceptional team members like Sunny and Robert. Thank you for your support and for making us your home!
Review From Modern Messagesubmitted by Priscilla E. - |Recommended: YesArrive on University is a class act It is a special place to live, due to the folks who expertly run this community. Sunny, the Manager, is organized, caring and responsive. Robby, the Assistant Manager, excels at his duties and is readably available. Robert, the Facilities Manager, can repair anything, always remaining personable. Sergio, the Maintenance Technician, is eager to keep things running smoothly. It's a great team How lucky we are to call Arrive our home
response from property -Priscilla, your detailed review means so much to us, and we are thrilled that our team has earned us your trust in our homes! It is wonderful to receive your appreciation for the hard work, organization, and responsiveness of Sunny, Robby, Robert, and Sergio.
Review From Modern Messagesubmitted by Christopher S. - |Recommended: YesIt was pretty nice living at Arrive There wasn't much noise in the buildings as they are mostly separated. I wish the gym was nicer, but for the most part, the community was great. Management team was responsive for the most part and were always helpful. They didn't get back to some emails though.
response from property -Christopher, we value your feedback as a former resident and are glad to know that your experience with our team and community was worth your 5-star review! We are sorry to hear about your trouble reaching our team at certain times, and we appreciate you bringing this to our attention so we can make improvements in the future. Thank you for your feedback, and we wish you all the best!
Review From Modern Messagesubmitted by Cassandra S. - |Recommended: YesThe complex is very clean and safe Pet owners at Arrive are respectful and pick up after themselves Rob, Robert and Sunny really keep the residents engaged I renew my lease without hesitation Thank you all
response from property -Cassandra, thank you so much for praising Rob, Robert, Sunny, and the rest of our team! We're immensely proud of the exceptional professionals we hire to maintain our community, so encouraging feedback like yours validates our commitment to excellence. We look forward to continuing to exceed your expectations.
Review From Modern Messagesubmitted by Hao T. - |Recommended: YesThe leasing office staff members are great Quite good living experience for my apartment on the third floor. Walking distance to Tom Thumb, Central Market, Kroger, and SMU campus.
response from property -Hao, what a joy to pass along your kind words to our team! We aim each day to provide the highest level of service and an attractive community that folks want to call home. Thank you.
Review From Modern Messagesubmitted by RaNitta B. - |Recommended: YesGreat place to live. Every place has it ups and downs. Not really a kid friendly place but a special place for your furbabies. Great dog park.
response from property -RaNitta, we are pleased to learn of your excellent experience! It is nice to know our amenities such as our dog park have made you feel at home. We are always here for you if you need us.